Sangay

We stand behind the lasting beauty of every preserved rose we deliver.

If your rose fades, loses its color, or deteriorates within 12 months of purchase, you're covered by our 1-Year Color Guarantee. Here's how it works:

✅ What’s Covered:
- Noticeable color fading
- Browning or breakdown of petals
- Deterioration under normal conditions (no water, out of direct sun)

📝 How to Claim:

Email us at support@tikablooms.com with your order number and a photo of the rose.

We’ll review and respond within 2–3 business days. If approved, we’ll send your replacement or refund — hassle-free.